The End of Transaction Tickets at the Bank, Or Not?
Swipe Instead of Write: The End of Citibank Transaction Tickets
Deposit and Withdrawl Slips Are a Thing of the Past
They were gone. Citibank transaction tickets were nowhere to be found at the local bank branch the other day.
No more filling out those paper deposit slips before seeing the teller. The chain-attached pen that often didn't work anyway? It wasn't even needed. In fact, there was no reason to even stop and stand at that narrow bank desk before getting on line.
By habit, you stand at the desk looking to grab and fill out a slip. But instead of a collection of deposit and withdrawal transaction tickets, there was now a blue and white flyer with the words "Going, Going, Gone." The printed explanation was that transaction tickets were now "a thing of the past" and all you have to do is swipe your ATM/Debit card at any teller window and enter your PIN.
It's now a thing of the past? Swiping, instead of writing out a deposit slip? It all does sound easy but it also seemed like something was missing. But you had no choice. You give the teller your deposit and swipe your card. Even the teller seemed a bit confused when asked if she missed being handed a transaction slip. She admitted she still liked the paper form adding that she "doesn't want to make a mistake." No disagreement there.
No doubt, the banking industry has changed. Technological advances are part of every transaction. ATM's have revolutionized the way most do their banking. Paperless statements are offered as an option for accounts. You probably don't even get back cancelled paper checks.
But filling out a paper deposit or withdrawal slip still felt just so normal, even if the idea seems so ancient. Oh well, less trees, lower costs, less work for the consumer. Swiping an ATM/Debit card to replace writing out Citibank transaction tickets is now the way it is. Yes, customers can still get a printed transaction receipt. Yes, deposit tickets can still part of an ATM transaction.
Yes, you can still use your printed deposit slips if you have them at home. But maybe you'll want to keep them as collector's items. And won't it feel good not to be frustrated by those often non-working chain attached pens?
Now indeed it sounds like paperless perfection.